More than 5,000 small & midsize business (SMB) customers use LivePerson’s award-winning live chat and contact center solutions to increase online sales, improve customer service and manage interactions across all channels: chat, voice, email, and self-service/knowledgebase.

Visit LivePerson at PubCon and find out how you can achieve results like these:

• Increase conversion rates: visitors who chat are three times more likely to buy, and their average order sizes are 35% higher than non-chatters
• Improve customer satisfaction: chatters are twice as likely to return to the same website within a day, and exit surveys reveal that 85-90% of chatters rate their service experiences as “good” or “excellent”
• Lower service costs and improve productivity: shifting service requests from phone to chat can reduce the average cost per interaction by 80%.

Be sure to stop by our booth for a quick demo of LivePerson’s affordable and easy-to-use live chat, email management, VoIP click-to-talk, and self-service/knowledgebase products!